MINIMUM ORDER REQUIREMENTS
The minimum opening order is $500. The minimum reorder amount is $150.
Accounts that have not placed a reorder within 12 months are subject to a minimum reorder of $500.
First time orders are to be paid via credit card prior to shipment. A valid credit card number must be on file at least 48 hours prior to the estimated shipment date.
Net 30 terms are not offered to first time customers. For returning customers, Net 30 terms are available to those who submit satisfactory credit references.
Delinquent payments exceeding 30 days are subject to a 1.5% monthly finance charge. Interest will begin accruing 30 days after the due date specified on the invoice. Any invoice delinquent 90 days or more will be submitted to a collections agency in the amount of the outstanding balance and all legal and agency fees.
All cancelled orders are subject to a 50% cancellation fee, due within 2 weeks of the cancellation. Ship dates may be rescheduled by the buyer upon seller’s approval, however, these rescheduled shipments may not exceed 90 days from the original ship date or they will be subject to a 50% cancellation fee.
All domestic orders ship via UPS Ground or USPS Priority Mail with tracking and signature required unless other arrangements have been made. Shipping costs are calculated based on package value and include insurance.
RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within seven days of the order receipt. Return requests must be submitted to firstname.lastname@example.org for return authorization.
Exchanges are offered in tandem with a reorder. Merchandise must be in unworn condition and purchased within 12 months to qualify. Exchange credit may equal no more than 50% of the new invoice total.
Repairs due to manufacturer defects will be performed free of charge within 1 year of purchase.
Repairs due to customer wear or damage will be charged applicable repair fees and associated shipping charges. Customers may contact us for repair quotes on a case by case basis.
We reserve the right to terminate any wholesale account at any time at our discretion.